 Bug Fixes / Enhancements
|
- The InView 'Favicon' and header has changed to reflect the new Yunex Traffic branding.
- GDPR - The following GDPR measures have been introduced to improve GDPR compliance and ease of data removal.
- Incidents now have GDPR regulated fields for the Callers Name, Phone Number, Email, Free Text.
- Documents can be flagged as 'GDPR Sensitive'.
- Notes can be flagged as 'GDPR Sensitive'.
- Related Incidents - Resolved an issue where the Required Attend/Resolve was not displaying.
-
Data Export -
- Added the 'Incident Status' column to the 'Site Inspection Incidents' dataset.
- 'Site Icon' has been added to the following datasets: Site Inspection Schedule, Incidents, Assets, Site Inspection Incidents.
- Map - The InView map can now be filtered by Exception Reasons.
- Site Icon - A new icon has been created for sites that are 'Not Active' yet -
- Schedule of Rates - The ability to add subcategories has been added.
- ACR/FURs - The ability to 'Apply CPI' has been introduced.
- Various security updates and enhancements.
|
|
Bug Fixes / Enhancements
|
-
Exceptions Dashboard - If a new Exception is created using the same 'Reason' as a current one, the older exception will be removed from the grid display.
-
Automatic Fault Reporting - Incidents created by a user will no longer be updated by external systems unless opted into.
-
Various security updates and improvements are included on this release. There will be a routine maintenance window going forward to apply security updates, users will be notified of this schedule.
|
 Incidents |
-
Altered the creation of incidents to provide the opportunity to either create the incident as Draft or Save & Submit.
-
Emails manually sent from within an incident using the 'Send Email' function now include the URL to the incident.
|
|
Bug Fixes /
Enhancements
|
-
District Column - Added the 'District' column to the tabs Active Bills and Planned Events.
-
Images - Introduced the ability to rotate images within Document tabs (Sites/Equipment/Incidents).
-
Assets - Improved process when decommissioning all equipment items on a site; this will now prompt you for a date whereas previously it would set to the current date.
| Incidents |
-
Resolved the sorting by 'Yunex Unavailable Time' to ensure it sorts better.
-
When changing Contractor to one without an SLA, users will be prompted if they would like to keep the orignal SLA or set it as blank.
-
Incident Bills - Applied a fix to ensure the Purchase Order reference remains visible within the Bill Summary tab.
|
 Equipment Types |
-
It is now possible to reorder Equipment Types in their hierarchies or to create a hierarchy. Click here to see more information.
-
The ability to rename Customer Managed Equipment Types has been introduced.
|
| Planned Events |
-
When creating a Planned Event, users will now be prompted if there are open incidents on that site. You can navigate directly to the site by pressing the 'View Site' icon.
-
The ability to enter the Site Contact details has now moved to the Create Planned Event page.
|
|
 Finance |
-
Added a search feature to the Schedule of Rates and ACR/FUR grids.
|
|
Bug Fixes /
Enhancements
|
- Availability Tab - The data for the first grid will pre-load, enabling speed improvements when looking at the Availability Tab.
- Planned Events - The wording was changed from "Switch Off / Switch On" to "Switch Off Bag Over / Unbag Switch On".
- Documents - It was previously not possible to open documents with commas in the filename using Google Chrome; this has been resolved.
- Product Support - If an incident is open already a prompt will appear informing you there are open Support Incidents.
- Screen Resolution - When viewing Related Incidents and other tabs in a small screen, the view would cut off - this has been resolved to account for smaller screen resolutions.
- Siemens References - All Siemens references (Contractors) have been renamed to reflect Yunex.
|
|
| Planned Events |
-
The ability to create a Planned Event has been added, which will assist users creating Planned Switch Offs that are required over a period of time. The Planned Event user guide can be found here.
|
 Assets |
- You can now accurately move the Site Icon on the map. Click here to see how to move an icon on the map.
|
Bug Fixes /
Enhancements
|
- The Incident Send Email functionality now allows for multiple recipients - separated by a semi-colon (exampleemail@inviewtraffic.com;exampleemail2@inviewtraffic.com).
- When creating an incident there is now an informational icon
 in the Site field, which will display the Postcode, Installation/Commissioning Date and how long until the Warranty Expires, where the data is available
- Data Export - District Filter was added to the remaining Datasets.
- Equipment Types - It is possible to view Sites where an Equipment Type is in use; navigate to Administration > Equipment Types and locate an item with a green tick; right clicking this will allow you to list sites where the equipment type is in use.
|
|
 Web Address |
|
 User Management |
- The ability to set a Home Page has been introduced. Navigate to the desired page, press the User Settings Icon > Home Page > 'Use Current Page'.
|
|
Bug Fixes /
Enhancements
|
- Within Equipment Manager, changed the 'Delete All' icon to 'Decommission All'. This will decommission all equipment within the filtered selection.
- The 'Classic InView' (Silverlight) has been removed.
- A Message of the Day has been introduced, to allow InView Administrators to set global messages for users when they next log in.
- Resolved the issue of converting Closed incidents to Chargeable.
- The ability has been introduced to copy specific cells. Click and drag over a selection, right click to 'Copy Cell'.
- Able to delete multiple bill items.
|
|
 Administration |
- All Administration tools have now been migrated from Silverlight to HTML5.
|
| Finance |
- Remaining Finance options have now been migrated from Silverlight to HTML5.
|
|
Bug Fixes /
Enhancements
|
- When replacing Equipment; setting a commission date will set the decommission date of the replaced item to match.
|
|
 Infrastructure |
- InView server upgraded from Windows Server 2012 to Windows Server 2019.
- InView databases upgraded from Microsoft SQL 2014 to Microsoft SQL 2019.
|
| Incidents |
- The Stratos automatic fault reporting system is being replaced by one based on the Datex fault feed from Stratos.
- Over the coming months all customers with the existing Stratos fault feed will be switched to use the new Datex fault reporting mechanism.
-
This new interface offers the ability to delay the creation of incidents.
For example, a momentary power fail can be held and only submitted to InView if it continues to persist after (say) 10 minutes.
- It also provides an indication of when previously raised faults have cleared.
|
 Reports |
-
Reports remain unchanged but the appearance of the surrounding window has the new Windows 2019 look.
|
|
 Product Support |
-
Lead officers for authorities subscribing to Enhanced Software Support (ESS) for UTC and/or RMS (Stratos Traffic Signals) will be presented with a new Product Support incident lifecycle.
Ideas will enter a new ESS Voting state when voting commences. Lead officers will then be able to cast their votes by clicking on the Vote button.
- Click here to see how the new voting mechanism operates.
|
| Reports |
- Enhancements to the Incident - Top Sites report.
- Two new filters added - Incident Status and Incident Severity.
- New top sites summary table listing up to 200 sites.
|
| Bug Fixes |
- The occasional ACR/FUR Store function timeout has been fixed.
|
|
| Assets |
- New split screen equipment tab is now available in the HTML5 Site screen to manage assets.
- New equipment wizard offers one step creation/replacement of multiple items with alternative naming conventions. Click here to the how.
- New equipment hierarchy manager introduced to group related assets. Click here to the how.
|
 Data Export |
- Data Exports are now available in HTML5.
- Saved data views can now be made private.
- Saved data views can now be updated.
- Saved data view attributes (e.g. Description, Created by, Created date .....) now provided in a new grid.
|
| Finance |
- The finance grids, Closed in Last 90 Days and Custom Bill List, are now available in HTML5.
- Incident Status column added to all finance grids.
|
| Incidents |
-
New Send Email feature added allowing incident details to be forwarded to multiple recipients.
-
It provides 4 templates with a mixture of one or more Contractor/User recipients.
|
 Grids |
- New columns now inserted to the left of the currently selected column.
- Quick column removal - click on column header and drag up off the grid.
|
 Map |
- Two new site type icons (Change Request
 and New Idea (ESS)  ) added for use on the map and site type throughout InView screens.
|
 Animation Guides |
- Several new FAQ Help animation guides added to explain how to use the new equipment manager. Click to obtain a list of all available animation guides.
|
| Bug Fixes |
- The Customer Actionnotification pop-up now automatically clears.
- The failure to save filters on some grid settings has been fixed.
- Various performance improvements.
|
|
| HTML5 Login |
-
We now recommended users login using the new direct and faster HTML5 login screen https://www.siemensinview.co.uk/inview/login (note inview in lower case) rather than the old Silverlight /siemensfms option.
|
 Browser Support |
- Microsoft IE11 remains the only fully supported browser across both the old Silverlight and new HTML5 screens.
-
 Microsoft Edge Chromium and  Google Chrome can be used if activity can be limited to just the new HTML5 screens.
In these browsers selecting  will fail with a request to install Silverlight.
|
| Assets |
-
Sites now open in HTML5. The equipment tab, however, must continue to be accessed via the Classic InView menu while it undergoes a comprehensive redesign.
Click here for more details. Including how to remove imported site names.
|
| Reports |
-
Reports are now available in HTML5.
|
| Incidents |
-
A new incident notifications feature can be configured to alert users of incidents passing through their lifecycle. One or more pop-ups appear at the bottom-right of all InView screens.
- Click the movie icon to see notifications in action.
-
Notifications are switched off by default but can be configured using the Notifications tab found under the User Settings menu.
Click here for more information.
|
 Product Support |
-
Customers with Product Support contracts (e.g. Stratos, UTC, InView, Stratos Outstations....) can raise issues against these products for investigation.
|
| Map |
- Two new site type icons (Passageway
 and Building  ) added for use on the map and site type throughout InView screens.
|
| Bug Fixes |
- The failure to save filters on some grid settings has been fixed.
|
 Mobile App |
- Mobile App FAQ help updated. Click here for more information.
|
 Support Contacts |
- Support contacts phone numbers and e-mails updated. Click here for more information.
|
|
| HTML5 Login |
-
This InView release introduces an HTML5 login screen.
-
InView reverts back to starting within a single HTML5 Browser tab with a link to open a new tab to reach the legacy Silverlight options (Classic InView).
-
Should all HTML5 Browser tabs be closed then the Silverlight menu New InView can be used to open a new HTML5 tab.
- Selecting Logout from any tab will result in being logged out from all tabs. When using multiple PCs simply close tabs on one PC to avoid being logged out from all other PCs.
|
| Assets |
-
New asset management grids have been introduced as an interim step towards the newly redesigned full asset management screens.
-
Site Management grid tailored to the maintenance of site identification and location attributes.
-
Inspection Management grid tailored to the maintenance of site conditions and inspections.
- Click here for more information on how to use the new asset management tabs.
|
| Browser Support |
-
InView reverts back to starting within a single HTML5 Browser tab with a link to open a new tab to reach the legacy Silverlight options (Classic InView).
- Microsoft Internet Explorer 11 remains the only fully supported browser to provide access to the Silverlight options yet to be migrated to HTML5.
|
| User Settings |
-
Password changes and planned future user profile configuration settings moved to new User Setting menu.
|
| Incidents |
-
The Search, Closed This Month, Closed Last Month and Custom List menu items have been restyled into a single menu item with four tabs.
|
| Map |
- Server
 and Outstation Unit  icons added.
|
| Animation Guides |
- Click to obtain a list of all available animation guides.
|
|
| Incidents |
- Phase 1 of the InView migration from Microsoft Silverlight to Angular HTML5
-
This InView release introduces the new Angular HTML5 version of Incident Management (Excluding Application Support incidents).
-
Inview now starts with two Browser tabs. The first provides access to the remaining Silverlight options and the second access to the new HTML5 user interface.
-
Hovering over the browser tab provides a tooltip indicating the currently selected InView menu.
-
Previously saved Silverlight grid settings (e.g. columns and sorting) are NOT migrated to HTML5 and therefore require reconfiguring in each HTML5 grid.
-
Migrated Silverlight menu items shown below.
- InView now supports multi-tab operation allowing windows to be spread across several monitors.
- Click here for more information on how to use the new HTML5 user interface.
|
| Silverlight Grids |
-
The upgrade is unable to migrate existing saved Silverlight grid settings to the new HTML5 grids. It is crucial users make a note of their existing grid column settings before the upgrade.
This may best be achieved by taking screenshots of your important grid headers - as above example.
|
| New Features |
- Data grids: Exported directly to Excel or csv and now include column headers.
- Data grids: Column filters tailored to each data type. i.e. Text, Numeric, Date or Pick Lists.
- Data grids: Pin columns left or right.
- Data grids: Auto-size columns.
- Data grids: Site and Standardised Severity attributes prefixed with their associated icon.
A full explaination of the new Data Grids with example animations can be found on the
Grid Configuration FAQ page.
- Open incidents in the related incidents data grid may themselves be opened and updated.
- Tab headers indicate the number of entries in their associated data grid.
- Support for multiple Internet Explorer tabs and split screen working.
- Document drag and drop replaced with an upload and browse button.
- Standard Internet Explorer spell checking of incident descriptions and notes.
|
| Map |
- Bus
 , Car Park  and Park and Ride  icons added.
|
 FAQ Help |
- FAQ help pages now include this symbol which, when selected, will play an animation associated with the particular help topic.
|
|
| Map |
-
This InView release introduces the new optional Bing Maps feature.
- Click here for more information on what the map offers.
- Users can email the Sales Team for available pricing levels.
- Enhancement to this initial release have already been identified but feel free to email the Support Team with suggested improvements or feedback. These will be collated and reviewed by the Product Manager.
|
| Infrastructure |
- InView server upgraded to provide twice the performance and memory.
|
|
| Map Icons |
- The next release of InView will offer optional Bing Maps.
- Customers considering adopting this cost option can prepare by setting site icons and coordinates.
-
Navigate to Assets -->
Site Search to set site details.
-
Set appropriate Site Icons
-
Set Latitude and Longitude
-
Use Data Export to check all sites have coordinates and appropriate icons
- As part of the upgrade appropriate site icons were set based on the contents of the Site Type attribute.
|
| GDPR |
- GDPR improvements, including fix to the loop condition when an incorrect username is entered.
|
| Elexon Codes |
- Enhanced to correctly derive the wattage for series 40 Elexon codes.
|
| Documents |
- Five new document types added to the document categories.
- MOVA, Timings, Commissioning, Routine Inspection and Periodic Inspection
|
|
| Finance |
- Price column filters added to Bills grids.
|
| GDPR |
- GDPR requires Siemens to gain user consent to store personal data. Where appropriate InView now prompts users for GDPR consent.
|
| Finance |
- Users with the appropriate permission may convert existing incidents to chargeable incidents.
|
| Documents |
- Documents may be uploaded by right-clicking on a document grid header and selecting Upload Document to browse to the required file.
|
|
| Finance |
- Ability for Siemens users to convert existing incidents to chargeable incidents.
- Requested materials and labour items can be coped to actual materials and labour.
- Improved performance with the existing Incident Bill tab only showing recent active bills.
- Two new menu items added to Finance section to search and display old incident bills.
- Where available the Print icon will print the incident when on the Incident tab and print the bill when on the Bill tab.
- Schedule of rates items now sorted.
|
| Documents |
- Document saving now defaults to its original file name.
|
| Bug Fixes |
- Users with access to more than one customer no longer see saved data export view names from other customers.
- Incident print icon no longer disappears.
|
|
| Incidents |
- Related incidents pop-up window now supports browser zoom levels up to 150%.
- Linked incidents are now hyper-links which produce a pop-up window similar to related incidents.
|
| Automatic Faults |
- New faults will no longer be appended to an existing incident if the contractors differ. Instead a new incident will be created for the new contractor.
|
| Data Export |
- Customers with large equipment numbers no longer suffer from truncated data.
|
| Finance |
- Previously missing schedule of rate items now correctly appear when viewing the imported list.
|
|
| Standard Reports |
- The Incident - Top Sites report has been restyled and provides additional data filters. More information can be found in the FAQ Reporting section.
- The remaining 2 standard reports (Incident - Clear Code and Incident - Severity) will undergo similar improvements in due course.
|
|
| Incidents |
- InView has always offered a facility to identify potential hazards at individual sites. A new optional facility is now also available to identify potential hazards when creating incidents.
- Two new incident note types introduced: Email and Phone Call.
- The previously introduced Customer Action tick box used for PI incidents has been added to normal fault incidents. If ticked when the incident is placed in a Temp Clear or Closed status an e-mail is sent to the customer contact.
|
| Motts Interface |
- InView is now able to accept faults from Motts and progress them through their lifecycle.
|
| Mobile App |
- Newly introduced incident hazards added to the display. See incidents section above for more details.
- Newly introduced Customer Action tick box added to the display. See incidents section above for more details.
|
| Data Export |
- Users are now able to edit and delete their own data export templates.
|
| Documents |
- The previous InView release introduced the storage of electronic PI documents by Field Service engineers. Unfortunately, access was limited to those customers with the document storage option. This release offers all customers the basic document viewing option.
|
|
| Assets |
- New Operational Area attribute added to sites. This allows authorities to segregate their sites into differing maintenance areas. By default the Operational Area is set to the District.
- Districts and Operational Areas cannot be deleted if already in use.
|
| Bulk Periodic Inspection (PI) enhancements. |
- Tick box column added to Open Inspections to allow multiple incident selection.
- Uploaded Mobile App PI documents are attached to the site.
- Bulk assign button allows the user to assign the selected PIs to an Engineer.
|
| Mobile App |
- New PI note type added.
- Uploaded Mobile App PI documents are attached to the site.
- Now able to add PI Details: Site Condition, Customer Action and Contractor Action.
- District filter is now applied to inspections.
- Inspections Filter criteria is saved and retained for .
|
| Data Export |
- Site Availability Categories: This availability contracts export now includes filters for Customer, District, Commissioned and Site Class.
- Sites: Tag Type, Tag Owner and Tag Selected fields available for selection in the grid.
- Equipment: Time part removed from the commissioned date.
|
| Incidents |
- When saving an incident containing errors InView will switch to the appropriate tab and highlight the problems.
|
| Personalised Grids |
- The newly introduced wrapping column headers now limited to two rows plus the filter row.
- Site column added to the Bills tab on the Home screen.
|
| Infrastructure |
- InView server upgraded from Windows Server 2008 to Windows Server 2012.
- InView database upgraded from Microsoft SQL 2008 to Microsoft SQL 2014.
|
|
| Asset and Incident Error Indications |
- All errors are now highlighted (red border) and listed (in a new error pane at bottom of window) when saving Assets and Incidents. Including those on other tabs within the same form.
|
| External Fault Reporting |
|
| Data Export |
- The last status of each of the site condition fields added to the SITE data export.
- Filter added to PI export to include uncommissioned sites.
- Last Updated filter added to incident export.
|
| Assets |
- Assets can now be saved even when there is no PI data.
|
| Personalised Grids |
- Column headers now support text wrapping.
- Problems saving some personal grid settings have been fixed.
|
| Future Mapping |
- Site latitude and longitude added to accommodate future mapping feature.
|
|
| Standard Reports |
- Three of the six Standard Reports (Incident - Attend and Resolve, Incident - Call Note and Incident - Notes) have been enhanced to provide more information and additional data filters. The new reports will be progressively rolled out to customers over the next few weeks. More information can be found in the FAQ Reporting section.
- The remaining 3 standard reports (Incident - Clear Code, Incident - Severity and Incident - Top Sites) will undergo similar improvements in due course.
|
|
| Periodic Inspections |
- The Periodic Inspections process, previously only available to customers using Generic Fault Codes, has been extended to cover Customers using Non Generic Fault Codes.
|
| Data Export |
- Data Export facility extended to include Site Periodic Inspections.
|
| Incident Status Update |
- Incidents can now be moved to Temp Clear after they have been Closed.
|
| Personalised Grid Layouts |
- The saving of personalised grid layouts, lost in the previous InView release, has been restored.
|
| External Systems |
- Automatic Incident Creation raises new fault when it detects an existing Chargeable Fault at the site.
|
| Notifications |
- InView is now able to automatically e-mail a set of users each time a fault with severity Chargeable is raised
|
|
| Data Export |
- New Data Export facility for Incidents, Inspection Incidents, Support Incidents, Incident Notes, Support Incident Notes Sites and Equipment.
|
| External Fault Reporting |
- External fault reporting for multi-customer RMS.
- External fault reporting for RMS based on districts.
|
| Bills and Visits |
- Submitted bills can be recalled before being accepted/rejected by the customer.
|
| Incident Status Update |
- SAP can no longer move an incident from Confirmed back to Closed.
|
| Mobile App V1.0.26 |
- Image sizes no longer limited to 600x450 pixels.
- Notes no longer restricted to 47 characters. Now several thousand characters dependent on mobile device.
|
| Elexon Codes |
- Wattage derived differently for Elexon Types 94 and 79.
|
| Fault Fixes |
- Attached documents fail to open. Fixed.
|
|
| Administration |
- District configuration, helps eliminate errors in free text.
- Account locked email sent to both the user and Product Support Helpdesk.
- Bug fix - default equipment type group can no longer be deleted.
|
| Assets |
- Districts implemented as a drop down selection rather than free field text.
- Periodic inspections configuration improvements.
- Show/Hide decommissioned assets in equipment list.
- Asset hierarchies now indicate the number of items in the level below.
- Periodic inspection configuration improvements.
- Bug fix - prevent periodic inspection jobs creation on decommissioned sites.
- Bug fix - When an equipment type Elexon status is changed from dimmable to non dimmable this now changes assets on sites using the equipment type to non dimmed.
|
| Availability Contracts |
- Performance improvements for availability grid calculations.
- Bug fix - selection of site grid for data copying now possible.
|
| Bills and Visits |
- SoR quantity partial values now permitted.
- Bug fix - bills tab no longer displays ? values to 4 decimal places.
|
| Contractors |
- Additional information now sent in emails.
- Bug fix - Email address limit increased from 40 to 64 characters.
|
| Incidents |
- Double-clicking on incidents under the Related Incidents tab opens a read-only pop-up of the related incident.
- Closed incidents can only be moved back to temp clear by Siemens staff.
- Notes now in grid format allowing data sorting and filtering.
- Previously new notes were only stored after pressing both OK and Save. The OK button has now been replaced with a Save button to ensure the entry is not accidentily lost.
- Incident search option to search by contractor reference added.
- Warning of open incidents on site when manually creating a new incident.
- Bug fix - Notes SAP time mismatch.
- Bug fix - Confirmed incidents being moved to closed by SAP.
|
| Mobile App V1.0.26 |
- Performance improvement, initial login time reduced.
- District filtering added.
- New version can install without prior uninstallation of old version.
- Severity can now be changed.
|
| Overview Grids |
- Open Incidents: "Exception Expires" added into available fields list.
- Open Incidents: "Assigned to" added into available fields list, this uses planned engineer data from SAP notes.
- Bug fix column formatting sometimes lost.
|
| Product Support Incidents |
- InView is now available to all supported customers to raise and track their Product Support issues. New Product Support user account requests should be emailed to the Product Support Helpdesk. Please indicate e-mail address and preferred login name.
- New Contact dropdown added to allow incidents to be raised on behalf of a colleague.
|
|
| Product Support Incidents (Pilot Trial) |
- Pilot Trial launch of software system support incident management tool allowing users to submit and track their Product Support issues.
- New Open Incidents overview.
- New Closed Last 60 days overview.
- New Customer Incident overview.
- New system support incident form with specific support incident life cycle.
|
| Mobile App V1.0.23 |
- Improved home screen menu allowing direct access to the following menu items Select (filter), Draft, Open, Closed.
- New swipe left to see a list of open inspections.
- Pilot trial, New Loop damage report functionality.
- Speed improvements.
- Bug fixes, editing notes, clearing filters.
|
| Incidents |
- Copy/Paste note text.
- Consistency of grid sorting, default to last modified.
- Contractor email on submit includes details text.
- Pilot trial, New Loop damage reporting from mobile app.
|
| Bills and Visits |
- Additional details on summary screen.
- Bug fixes, assign labour item not saving, Engineer rate matches on bill import.
|
|
| Performance Improvements |
- Fine tuning of the InView database has resulted in significant performance improvements when saving updates to incidents and assets.
|
|
| Performance |
- Incident Update - time taken to save or progress incidents reduced, especially noticeable for older incidents with large amounts of notes or exceptions.
- Asset Save - time taken to save updates reduced, especially noticeable for sites with large amount of equipment.
- Asset Load - time taken to load asset data reduced.
|
| Incident Life Cycle |
-
New Confirmed Life Cycle state - For customer use only. Enables a customer to check and confirm that an incident is fully closed, it is not necessary to progress an incident to the Confirmed status, but it allows incidents to be easily sorted on the dashboard data grids. It is not possible to move an incident from Confirmed back to a Temp Clear status.
Siemens take no action when an incident is progressed to the Confirmed state.
|
| Asset Management |
- InView includes a default tree structure for equipment types. New is the ability to add a new "Group" at the top level by right clicking and selecting "add group".
|
| Automatic Faults |
- Bug fixes to solve issues with automatic faults generation and updates, specifically:
- A fix to stop the Details field having repeated text on receipt of duplicate fault updates.
- A fix to ensure the correct User is specified in the history tab against items updated after receipt of a duplicate fault.
- An enhancement to ensure that chargeable incidents do not have their severities or fault codes updated when a duplicate fault is identified.
|
| Availability Style Contracts |
- Availability Site Class administration, individual site margin field added, used by the priority mechanism, added to the individual site target.
- Incident Priority mechanism updated to use the site priority flag as an override to force a Priority 1, for use by Siemens staff only
- Finance FUR/ACR "STORE" function timeout problem solved
|
|
| Hosting Service |
- InView hosting has been relocated from North Virginia to Ireland in the EU.
|
|
| User Interface |
- Paging mechanism added to allow user to control the number of records to retrieve on the home screens. See FAQ or click here for more details.
- Refreshing the grid data (manually or automatically) now retains any sorting you had applied and keeps the focus on the previously selected item.
|
Printing Icon
|
- Print facility direct from an Incident record, note this is only available if you have reporting enabled and the single incident analysis report available.
|
| Assets |
- New User permissions added for view only roles for assets and incidents.
- Equipment management improvements (right mouse click) functions added.
a. Delete function introduced.
b. Pop up date chooser for install, commission, decommission functions.
|
|
| SLA(s) |
- Customers with standard response time Service Level Agreements can view and test their SLA(s).
|
| Assets |
- New equipment view with improved tree structure.
- Equipment tab only displays those fields related to the equipment type.
|
| Elexon Codes |
- This version introduces a trial version of Elexon Code Management and Reporting with a full release planned for the end of April 2013.
|
|
|
| Administration |
- Ability to assign users to single, multiple or all (Siemens only) customer access.
- Enhanced roles and privileges.
- Introduction of data compression, further caching and general speed improvements.
|
|
|
|
| Administration |
- Customer with Manager role can now view administration screens and edit a subset of these screens.
- Data Optimisation, reduction in amount of data transferred when loading the initial screen.
|
| Automatic Incidents |
- Enhanced handling of automatic incidents at the same site, now takes into account severities and elapsed time since first report and updates required attend times and appends new fault information.
- New customer configuration option, only submit automatic faults outside of customer working hours, create drafts incidents during customer working hours.
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| Incidents |
- Bug Fix: Custom incident list returns inconsistent results. The number of returned records is limited to prevent long delays in fetching data so a site chooser has been added to pre-filter search (alongside open/closed and date range).
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| Administration |
- User email Reset.
- New SLA tool giving enhanced SLA Functionality.
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| Incidents |
- Ability to create a child incident from an existing incident.
- Addition of related incident tab on both sites and incidents.
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| Assets |
- Tree view for generic equipment type.
- Right Click functionality to add or decommission equipment.
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| Dashboard |
- The Dashboard now auto refreshes every 15 minutes.
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| Mobile Application |
- First release of mobile application for Android devices.
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| Known Issues |
- Tree view for generic equipment type.
- Dashboard auto refresh resets the sort filters unless they are saved.
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