Standard InView Reports.

• Incident - Attend and Resolve
  
Provides Incident Attend and Resolve performance charts and metrics. Click here for an example.


• Incident - Call Note
Provides details on a single incident with an option to show Notes and Exclusions. Click here for an example.


• Incident - Notes
This is a sub-report of Call Note and provides the optional incident Notes and Exclusions. Click here for an example.


• Incident - Clear Code
Provides details of Closed and Temporary Cleared calls by fault category. Click here for an example.


• Incident - Severity
Provides details of incident Status by Severity.


• Incident - Top Sites
Provides information on the sites giving rise to most faults within the specified period. Click here for an example.